Privacy Policy

PRIVACY POLICY
Last Updated: September 1, 2026
Cevellune ("Cevellune," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of visitors and customers who use our website, cevellune.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit the Site, create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with Cevellune.
1. INFORMATION WE COLLECT
We may collect personal information that you provide directly to us, including your name, email address, telephone number, billing address, shipping address, account information, order information, customer service communications, product reviews, preferences, and other information you choose to provide.
When you make a purchase, payment information is processed by our authorized payment service providers. We generally do not directly store complete credit or debit card numbers.
We may also automatically collect certain information when you visit or interact with the Site, including your IP address, browser type, device type, operating system, device identifiers, referring URLs, pages viewed, links clicked, approximate location derived from IP address, shopping activity, interaction data, cookie information, and information about how you use the Site.
2. HOW WE USE YOUR INFORMATION
We may use personal information to operate and improve the Site; process, verify, fulfill, and deliver orders; process payments and refunds; communicate with you about orders, shipping, returns, account activity, and customer service requests; detect and prevent fraud, abuse, security incidents, and unauthorized transactions; personalize your shopping experience; analyze website performance and customer trends; improve our products, services, advertising, and marketing; send promotional communications where permitted by law or where you have provided consent; comply with applicable legal, tax, accounting, regulatory, and contractual obligations; and enforce our policies and protect the rights, safety, and property of Cevellune, our customers, and others.
3. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies to operate the Site, remember preferences, maintain shopping cart functionality, understand Site usage, measure advertising performance, prevent fraud, and provide relevant marketing.
Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining the required consent. You may be able to manage cookie preferences through our cookie consent tools, your browser settings, or other controls made available on the Site.
Disabling certain cookies may affect the functionality of the Site.
4. ADVERTISING AND ANALYTICS
We may work with advertising, analytics, attribution, and marketing service providers to understand how customers interact with our Site and advertisements, measure campaign performance, and improve our marketing.
Depending on your location, these providers may process information such as cookie identifiers, device identifiers, IP addresses, browsing activity, purchase events, and interaction data in accordance with applicable privacy laws and their own privacy policies.
We do not authorize advertising partners to use sensitive personal information for advertising purposes in violation of applicable law.
Where required by law, we obtain appropriate consent before using information for targeted or personalized advertising.
5. HOW WE SHARE INFORMATION
We may disclose personal information to service providers and business partners that perform services on our behalf, including ecommerce hosting, payment processing, fraud prevention, order fulfillment, logistics, shipping, customer support, email delivery, website analytics, advertising, attribution, and information technology services.
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, governmental requests, or to protect our legal rights and prevent fraud or security threats.
If Cevellune is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
We do not sell personal information for monetary payment. Certain advertising or analytics activities may be considered "sharing," "targeted advertising," or a "sale" under some privacy laws, and eligible users may have the right to opt out of those activities.
6. SHOPIFY
Our online store is hosted using Shopify. Shopify provides the ecommerce platform that allows us to offer products and services to customers. Shopify may process personal information in connection with providing its services to Cevellune. Your information may therefore also be handled in accordance with Shopify's applicable privacy practices.
7. PAYMENT PROCESSING
Payments made through the Site may be processed by third-party payment providers. Those providers may collect and process payment credentials, billing information, transaction information, and fraud-prevention information according to their own terms and privacy policies.
8. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, tax, accounting, or regulatory requirements.
Retention periods may vary depending on the type of information and applicable legal requirements.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
10. INTERNATIONAL DATA TRANSFERS
Cevellune, Shopify, and our service providers may process or store information in countries other than the country where you live. When required by applicable law, appropriate safeguards will be used for international transfers of personal information.
11. YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to request access to personal information we hold about you; request correction of inaccurate information; request deletion of certain information; request a copy of certain information; object to or restrict certain processing; withdraw consent where processing is based on consent; and opt out of certain targeted advertising, sharing, or sales of personal information where applicable.
To exercise an applicable privacy right, contact us at support@cevellune.com. We may need to verify your identity before completing certain requests. We will not unlawfully discriminate against you for exercising applicable privacy rights.
12. MARKETING COMMUNICATIONS
If you receive promotional emails from Cevellune, you may unsubscribe by using the unsubscribe link included in the message or by contacting us at support@cevellune.com. You may still receive non-promotional communications concerning orders, transactions, security, customer service, or other necessary account matters.
13. CHILDREN'S PRIVACY
The Site and our products are intended for a general adult consumer audience and are not directed to children under the age at which parental consent is required under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us without appropriate authorization, please contact support@cevellune.com.
14. THIRD-PARTY LINKS
The Site may contain links to websites or services operated by third parties. Cevellune is not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any third-party services you use.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations, or privacy practices. The updated version will be posted on the Site with a revised "Last Updated" date.
16. CONTACT US
If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:
Cevellune
Website: cevellune.com
Email: support@cevellune.com